Project Support Executive

Operations · Maidstone, Kent
Department Operations
Employment Type Full-Time
Compensation DOE

Despite technology revolutionising the future of ecommerce, the way we’ve bought and sold cars has largely remained the same for over three decades. Customers had no choice but to trek to their local car dealership to access the best vehicles and latest offers. But thanks to the Automotive Transformation Group, that is no longer the case!

 

With almost 50 years’ of combined industry experience, the Automotive Transformation Group is comprised of two internationally recognised brands – GForces and Autofutura. We are the first of our kind within the industry, creating more than just successful and user-friendly websites for car dealers and manufacturers. Our NetDirector® Suite delivers a seamless and omnichannel solution for all those within the sector who want to stand out from the evolving competition; offering state of the art technology and invaluable data insights to maximise vehicle sales!

 

Since completing this game-changing merger last summer, we are committed to creating new products, investing in new ventures and developing our teams to truly become a key innovator of change. There has never been a more exciting time to join us on this journey!


Overall Job Purpose / Role Purpose:

 

A Project Support Executive is responsible for successfully supporting the delivery of projects. Reporting to the Retail Project’s Manager, the role supports in the effective implementation of the project delivery programme through industry leading digital automotive software. The responsibilities include supporting the project management team with key project tasks to ensure that projects are delivered on time and bug free.

 

 

Key Responsibilities

  • Complete technical project support tasks based on the ticket queue in the JIRA system including;
  • Configuration of site builds
  • Quality Assurance of site builds
  • Form Testing for enquiry forms
  • Content entry/update and migration from clients existing web platforms including imagery
  • Redirect mapping
  • Other configuration and administration tasks
  • Setup stock mapping, rules and problem identification
  • Aid Project Managers in daily tasks as needed
  • With the guidance of a Project Manager, manage simple projects, if required
  • Ensure tasks are completed to tight time frames
  • Identify gaps and raise awareness of key risks and issues to the projects
  • Challenge current thinking and help define best practices
  • Ensure customer satisfaction at all times.

 

Key Relationships

  • Reporting directly to the Retail Project’s Manager
  • Delivery teams (CSS, Marketing)
  • Project Management team
  • Customer Success team.

 

Salary

DOE

 

Location

Bearsted

 

Department

Operations - Projects

 

Position Reports To

Retail Project’s Manager

 

 

Technical Competencies:

  • Superior written and spoken communication skills
  • Excellent computer literacy skills
  • Basic understand of a project delivery process

 

Behavioural & Personality Competencies:

  • Self-starting and self-confidence is a must
  • Must be highly reliable, trustworthy, honest, and commitment oriented
  • Be able to work under pressure and meet deadlines
  • High attention to detail
  • Proven ability to work and effectively prioritize in a dynamic and decentralised work environment

 

 

Benefits

  • 25 days holiday plus birthday off
  • Up to 5 additional days holiday for long service
  • GForces group pension plan
  • Enhanced maternity and paternity  
  • Regular socials and company events
  • Flexible hours

 

Job Application Privacy Notice

https://www.gforces.co.uk/job-applicant-privacy-notice/

 

Under the Equality Act 2010,​ we aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.


 

Thank You

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  • Location
    Maidstone, Kent
  • Department
    Operations
  • Employment Type
    Full-Time
  • Compensation
    DOE